Manager, Operations and Business Development
Meghan is the first point of contact and primary relationship manager for Infinity’s clients. Whether it’s developing a solution that serves the unique needs of a new client’s business, refining existing client protocols based on best practices, or staying on top of cutting edge communications technology, she is always prepared to do what it takes to ensure every client achieves the best possible outcome. Meghan has always been highly engaged in her community and takes special pride in helping local businesses, big and small, prosper.
Meghan brings professional experience in governance, management, and human resources to her role at Infinity Telecentre. With this, she combines knowledge and skills gleaned from nearly two decades of experience in various customer service roles. This unique set of skills leaves her well equipped to ensure that her team is optimally selected, trained, and prepared to deliver exceptional service on behalf every Infinity client. The team at Infinity understands the value of emerging technologies in all sectors . Meghan is constantly seeking to advance the collective knowledge and skills of herself and her team so that Infinity can continue to provide relevant, timely services that will allow her clients to connect, grow, and thrive.
Having co-founded Infinity Telecentre in 1996, Blake Dawson takes great pride in the fact that many of his original clients are still with him after over two decades. In fact, the majority of clients who have entrusted Infinity with their business have remained for several years. Blake’s leadership, collaborative nature, and dedication to exceptional service have also cultivated remarkably long-standing relationships with staff. Unlike similar organizations, Infinity has an incredibly experienced and loyal team, with a third of the current staff employed since the organization’s beginning.
As sole owner and General Manager of Infinity, Blake is largely responsible for the strategic direction and technological investments of the company. Having started his career with a large communications enterprise, Blake came to understand the value of corporate communications, and the impact that technology had on consumer relations. Since Infinity’s inception, Blake has maintained and expanded his knowledge of communications technology, ensuring that Infinity offers the latest and best available solutions and services to their clients. Blake maintains membership with several business, professional, and industry associations and is highly engaged in various telecommunications technology networks.
Awards & Nominations:
- Cam-X Award of Excellence